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Performance Management    

Module 1

Introduction to Performance Management

 

Module 2

What is Performance Management?

 

Module 3

The Science of Behaviour in Business

 

Theory

Module 4

Business is Behaviour

 

Module 5

Separating Behaviour from Non-Behaviour

 

Module 6

PIC/NIC Analysis

 

Module 7

The ABC Model

 

Module 8

Consequences That Increase Behaviour: Positive and Negative Reinforcers

 

Module 9

Maintaining Performance Improvement: Schedules of Reinforcement

 

Module 10

Consequences That Increase Behaviour: Punishers and Penalties

 

Applications

Module 11

Antecedents

 

Module 12

Pinpointing

 

Module 13

Measurement

                                

Module 14

The Right Pinpoint

 

Module 15

Introduction to Performance Feedback

 

Module 16

Feedback in Graphs

 

Module 17

Finding and Creating Positive Reinforcers (R+)

 

Module 18

Delivering Reinforcers

 

Module 19

Applying Schedules of Reinforcement in the Workplace

 

Module 20

Setting Attaining goals

 

Module 21

Dealing with Unwanted Behaviour

 

Implementing

Module 22

Planning Reinforcement

 

Module 23

Evaluating Performance Change