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Performance Management
Module 1
Introduction to Performance Management
Module 2
What is Performance Management?
Module 3
The Science of Behaviour in Business
Theory
Module 4
Business is Behaviour
Module 5
Separating Behaviour from Non-Behaviour
Module 6
PIC/NIC Analysis
Module 7
The ABC Model
Module 8
Consequences That Increase Behaviour: Positive and Negative Reinforcers
Module 9
Maintaining Performance Improvement: Schedules of Reinforcement
Module 10
Consequences That Increase Behaviour: Punishers and Penalties
Applications
Module 11
Antecedents
Module 12
Pinpointing
Module 13
Measurement
Module 14
The Right Pinpoint
Module 15
Introduction to Performance Feedback
Module 16
Feedback in Graphs
Module 17
Finding and Creating Positive Reinforcers (R+)
Module 18
Delivering Reinforcers
Module 19
Applying Schedules of Reinforcement in the Workplace
Module 20
Setting Attaining goals
Module 21
Dealing with Unwanted Behaviour
Implementing
Module 22
Planning Reinforcement
Module 23
Evaluating Performance Change